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Dave Block's avatar

Let's examine two possibilities for what's going on now at law firms using Harvey, or Westlaw CoCounsel, or the like when their humans "verify" hallucination-infested AI output.

Possibility Number One: As soon as the very first legal hallucination is spotted by a human, the AI output is trashed and the humans sideline the AI for this particular task. Nobody spends any time looking at the corrupt output for even more hallucinations -- it's just ignored as slop.

Possibility Number Two: Even after the first legal hallucination is spotted and purged, the humans keep "verifying" and seek to find even more bad output -- as many judges and their clerks have done.

In neither scenario would the AI itself have the capacity to reach out to a human for counsel, at its own initiative, because it doesn't yet know that it needs help.

The "bit" here is useful, because it helps illustrate that fact that the AI agent has no concept of what it doesn't know.

Without that awareness, it will have neither the sense of timing nor the ability to prioritize that prompts humans to proactively reach out to lawyers for help -- before harm is done.

And lawyers won't be able to help AI agents with damage control, after the damage is done. As we see now at Open AI, that's a human burden.

A lawyer serving an AI agent needs to know when to tell the agent "You don't belong here at all" -- just as law firms are learning, the hard way, when "verifying" outrageous AI output.

UMAR IQBAL's avatar

The "lawyer as a right" framing is the sharpest part of this — and it points at something law firms are already living through. Privilege was invented so a client could make cheap prophylactic checks before doing the thing, not just mount a defense after. The firms I work with are hitting the same problem in miniature: their AI does the work, a human verifies the work, but nothing in that loop forces a check BEFORE the first draft gets written. That's the escalation path agents don't have either — and neither, honestly, do most associates. The human-in-the-loop pattern is overdue for a redesign regardless of whether the loop contains lawyers or machines.

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